![]() ![]() ![]() Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. Help employees grow-both personally and professionally.To keep it afloat, its creators used millions of their own dollars so they could keep the site up and running (Greenfield, 2015). ![]() Zappos, when it started in 1999, did the opposite of attract investors. ♺pply research from the science of happiness to running a business Delivering Happiness is a book written by CEO of Zappos, Tony Hsieh (2013). Focus on company culture as the no.1 priority.Make customer service the responsibility of the entire company-not just a department. ![]()
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